Story

A short note on why Revado exists.

We grew up in dental practices that did exceptional clinical work and lost patients anyway — to voicemail boxes, recall lists no one had time for, and treatment plans that quietly aged out. Revado is the patient-communications layer we wanted to use ourselves.

Why we’re here

The most expensive thing a dental practice owns is the patient list it already has — and most of it is silent.

We watched front-desk teams chase callbacks they couldn’t catch, run recall outreach in spreadsheets at lunch, and miss the new-therapy conversation entirely because there were already 40 unread voicemails that morning. The work isn’t low-skill. It’s low-leverage.

Revado Comms is built so the practice has time to be thoughtful with every patient — because the AI carries the load. Voice and text. English and Spanish. Inbound and outbound. One inbox. One thread per patient.

We are operator-led, engineering-heavy, and HIPAA-first from day one. Every integration we ship reads and writes back to the PMS, so nothing has to live in two systems. Every voice agent runs in English and Spanish, because half the patient base would otherwise be unreachable.

What practices see

Concrete numbers, not vibes.

47
appointments booked from existing patients per campaign
pilot avg, 7-day window
$22,940
revenue recovered per practice per month
standard fees · pilot avg
–34%
no-show rate
vs. control over 60 days
11h
staff time returned per week
callbacks no one has to chase
How we build

Four principles we don’t compromise.

Operator-to-operator
We talk like the front desk.

No hype words, no robocall blasts, no “revolutionize.” Plain-spoken, second-person, sentence case. The tone of a coworker walking you through the morning routine.

HIPAA-first
PHI access is the product.

Every PHI access is timestamped and exportable. Roles are scoped. Audit logs are built into the chrome, not bolted on later.

Bilingual by default
English and Spanish, always.

Both languages are first-class across voice, text, and campaigns — because half the patient base would otherwise be unreachable, and the practice should never have to maintain two scripts.

Patient-first
Outreach is kind. Always.

Campaigns are context-aware re-engagement, not blast outreach. The practice finally has time to be thoughtful with every patient because the AI carries the load.

Where we are

Live in production. Approaching paid pilots.

Honest about what ships today and what ships next.

  1. 2025 · Q4

    Founding work began

    Shipped

    Built the inbox we wished we had at the practices we ran. Voice, text, campaigns — one thread per patient.

  2. 2026 · Q1

    First production tenants live

    Shipped

    Dental practices handling real inbound and outbound traffic on Comms — voice and SMS, English and Spanish, around the clock.

  3. 2026 · Q1

    CareStack two-way sync

    Shipped

    Patient, provider, and appointment context read and written back to the PMS. No copy-paste, no second source of truth.

  4. 2026 · Q2

    Integration platform: 16 PMS / EMR systems live

    Shipped

    Two-way schedule and patient sync across Dentrix, Open Dental, Eaglesoft, CareStack, Athena, ModMed, and ten more. Document write on 13. Payment ledger write on 4. The full matrix is on /integrations.

  5. 2026 · Q2

    Call-IQ eval harness

    Shipped

    Standardized red-team battery — nine scenario categories, outcome categorization, behavioral scoring. We grade every release before a practice ever sees a call.

  6. 2026 · Q2

    First scenario class above bar

    Shipped

    Confirmation-reminder category cleared 94/100 on Call-IQ — outcome match, clarity, helpfulness, professionalism, and empathy all above bar.

  7. 2026 · Q2

    Paid pilots opening

    In flight

    First cohort paying for production traffic. Cohort design and supervision dialed in alongside operators we trust.

  8. 2026 · Q3

    Cross-category eval pass

    Up next

    Appointment, reschedule, and insurance categories above the same bar before broader rollout.

  9. 2026 · Q4 →

    Multi-clinic + operator governance

    Planned

    Multi-clinic scoping, audit + RBAC for DSO buyers, and the integrations they ask for first.

From the team
“We didn’t build Revado to replace your team. We built it to give your team time to be thoughtful with every patient — because the AI is carrying the load.”
Varun Kumar · founder, Revado